Privacy Policy

WARRANTY TERMS AND CONDITIONS
Limitation of Liability
In no event shall Ameta West be liable for any direct, indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits.
Warranty for ProdWARRANTY TERMS AND CONDITIONS
Limitation of Liability
In no event shall Ameta West be liable for any direct, indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits.
Warranty for Products
Ameta West provides a one (1) year in depot warranty on the products purchased from Ameta West unless otherwise stated, starting from the invoice date. The warranty does not extend beyond the original Buyer of products from Ameta West. Ameta West shall have no obligation to the Buyer with respect to providing any warranty on any products for which Ameta West has not received full payment from the Buyer.
Returned products must be accompanied by original packing. Improperly packed items will be rejected with no consideration.
Ameta West does not warrant any product that has been subject to improper use, abuse or physical damage. For products with operating system, such as Microsoft Windows, the warranty does not cover operating system crash caused by misuse or virus.
Ameta West does not warrant accessories and consumable products, such as transformer, battery, cable, wire, media, connector, etc.
Customer shall be responsible for shipping and handling fee for retuned products. All collect shipments will be refused.
RMA Replacement
Products within warranty period are eligible for exchange service:
• Product defective within 30 days, will be treated as DOA and be replaced a new one. Ameta West will cover both way shipping.
• Over 30 days, repair or exchange to equivalent model.
• Cross ship for RMA advanced replacement for Product purchased within 90 days. Ameta West will charge shipping first, the defective item must be shipped back at client’s expense within 30 days for full credit
Returns for Credit
Credit for product purchase within 30 days with original packaging and resalable condition. Credit could be remained as store credit or refund. Original POS slip needed for refund. A 20% restocking fee will be applied based on invoice price for product not in resalable condition. No return or credit after 30 days. Software is non-returnable.
Service
Ameta West provides service for off warranty products at the rate (rates may vary in special cases.):
In Depot: $45 per hour, plus parts, shipping and tax.
On Site: $75 per hour within business hour, plus parts, travel cost and tax.ucts
Ameta West provides a one (1) year in depot warranty on the products purchased from Ameta West unless otherwise stated, starting from the invoice date. The warranty does not extend beyond the original Buyer of products from Ameta West. Ameta West shall have no obligation to the Buyer with respect to providing any warranty on any products for which Ameta West has not received full payment from the Buyer.
Returned products must be accompanied by original packing. Improperly packed items will be rejected with no consideration.
Ameta West does not warrant any product that has been subject to improper use, abuse or physical damage. For products with operating system, such as Microsoft Windows, the warranty does not cover operating system crash caused by misuse or virus.
Ameta West does not warrant accessories and consumable products, such as transformer, battery, cable, wire, media, connector, etc.
Customer shall be responsible for shipping and handling fee for retuned products. All collect shipments will be refused.
RMA Replacement
Products within warranty period are eligible for exchange service:
• Product defective within 30 days, will be treated as DOA and be replaced a new one. Ameta West will cover both way shipping.
• Over 30 days, repair or exchange to equivalent model.
• Cross ship for RMA advanced replacement for Product purchased within 90 days. Ameta West will charge shipping first, the defective item must be shipped back at client’s expense within 30 days for full credit
Returns for Credit
Credit for product purchase within 30 days with original packaging and resalable condition. Credit could be remained as store credit or refund. Original POS slip needed for refund. A 20% restocking fee will be applied based on invoice price for product not in resalable condition. No return or credit after 30 days. Software is non-returnable.
Service
Ameta West provides service for off warranty products at the rate (rates may vary in special cases.):
In Depot: $45 per hour, plus parts, shipping and tax.
On Site: $75 per hour within business hour, plus parts, travel cost and tax.